Privacy Policy

This Privacy Policy describes how the company RONGO YACHT SERVICES SINGLE MEMBER P.C. (Single-Member Limited Liability Company), headquartered in Kavala, Greece, collects, uses, and protects the personal data of visitors to the website rongoyachtservices.gr.

The Company respects the privacy of its visitors and is committed to protecting their personal data in accordance with applicable law, including Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Greek legislation.

1. Data Controller

The entity responsible for processing the personal data collected through the Website is:

RONGO YACHT SERVICES SINGLE MEMBER P.C. (Single-Member Private Company)

Headquarters: Kavala, Greece
Tax ID: 803340303
GEMI: 1949237300000
Email: info@rongoyactservices.gr
Phone: +30 693 486 9189

If you have any questions regarding the processing of your personal data or wish to exercise your rights, please contact us using the contact information provided above.

2. What Personal Data We Collect

The Website may collect and process the following categories of data:

2.1. Data you provide via the contact form

When you contact us via the contact form, we may collect:

Full name
Email address
The content of your message

This data is used exclusively to communicate with you, respond to your request, and provide the requested information regarding our services.

2.2. Technical Data

While you are browsing the Website, certain technical information may be collected automatically, such as:

IP address
Browser type and version
Device type
Operating system
Pages you visit
Date and time of access
Technical data regarding the use of the Website

This data is used, among other things, for the operation, security, improvement, and statistical analysis of the Website.

3. Purposes of Personal Data Processing

Your personal data may be processed for the following purposes:

To respond to inquiries and communication requests.
To provide information about the services of RONGO YACHT SERVICES.
To manage and improve the operation of the Website.
To analyze Website traffic and usage.
To ensure the security and protection of the Website.
To comply with the Company’s legal obligations.
To protect the Company’s legitimate interests.

4. Legal Basis for Processing

The processing of your personal data is based, as applicable, on one or more of the following legal bases:

a) Consent

When required, we ask for your consent to process your personal data, particularly for the use of non-essential cookies and tracking technologies.

You have the right to withdraw your consent at any time.

b) Processing a request or taking action prior to entering into a contract

When you contact us to request information about our services, the processing of your data may be necessary to respond to your request.

c) Legitimate interests

The Company may process data when necessary for the security, operation, maintenance, and improvement of the Website, provided that your fundamental rights and freedoms do not take precedence.

d) Legal obligation

In certain cases, processing may be required to comply with obligations imposed by applicable law.

5. Cookies and Similar Technologies

The Website uses cookies and similar technologies to ensure its proper functioning, improve the user experience, and analyze website traffic.

Cookies are small text files stored on your device when you visit a website.

5.1. Essential Cookies

Essential cookies are necessary for the proper and secure functioning of the Website. Without them, certain features may not be available.

5.2. Analytics Cookies

The Website may use analytics services, such as Google Analytics, to understand how visitors use the Website.

This information is used to improve functionality, content, and the overall user experience.

Where required by applicable law, non-essential cookies are enabled only after you have given your consent.

You can manage or change your cookie preferences using the Website’s cookie management tool.

6. Third-Party Services

The Website may use services provided by third parties, such as statistical analysis, hosting, security, communication, or other technical services necessary for its operation.

These providers may process personal data only to the extent necessary to provide their services and in accordance with applicable data protection requirements.

The third-party services used on the Website may change or be updated from time to time.

7. Recipients of Personal Data

Your personal data may be disclosed, where necessary, to:

Authorized partners and Company personnel.
Hosting and technical support providers.
Email service providers.
Statistical analysis service providers.
Security and technical infrastructure service providers.
Public authorities or other competent bodies, when required by law.

The Company does not sell, rent, or trade your personal data.

8. Transfer of Data Outside the European Economic Area

Certain third-party service providers may process data outside the European Economic Area.

In such cases, the Company takes the appropriate measures required by applicable law to ensure an adequate level of protection for personal data.

9. Data Retention Period

Personal data is retained only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

Data submitted via the contact form is retained for as long as necessary to manage and complete your request and, where required, to protect the Company’s legitimate rights and interests.

When the data is no longer necessary, it is securely deleted or anonymized.

10. Personal Data Security

The Company takes appropriate technical and organizational measures to protect personal data from:

Unauthorized access.
Loss.
Destruction.
Accidental or unlawful alteration.
Unauthorized disclosure or use.

However, no method of data transmission or storage over the Internet can guarantee absolute security.

11. Your Rights

Under the GDPR, you have the following rights, subject to the conditions set forth in applicable law:

Right of Access

To request information regarding whether we are processing your personal data and to receive a copy of it.

Right to Rectification

To request the correction of inaccurate or incomplete personal data.

Right to erasure

To request the erasure of your personal data, where permitted by applicable law.

Right to restriction of processing

To request that the processing of your personal data be restricted in specific circumstances.

Right to Object

To object to the processing of your personal data when the processing is based on a legitimate interest.

Right to Data Portability

In certain cases, to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format.

Withdrawal of Consent

When processing is based on your consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out prior to its withdrawal.

To exercise your rights, you can contact us at:

Email: info@rongoyachtservices.gr

The Company will make every reasonable effort to respond to your request within the time limits set forth in applicable law.

12. Right to File a Complaint

If you believe that the processing of your personal data violates applicable data protection laws, you have the right to file a complaint with the competent supervisory authority.

In Greece, the competent supervisory authority is the Hellenic Data Protection Authority.

13. Protection of Minors

The Company’s Website and services are not intended for minors.

We do not knowingly collect personal data from minors without the appropriate parental or guardian consent, where required by applicable law.

14. Links to Third-Party Websites

The Website may include links to third-party websites or services.

RONGO YACHT SERVICES is not responsible for the privacy practices, content, or security of third-party websites.

We recommend that you read the privacy policies of the websites you visit.

15. Changes to This Privacy Policy

This Privacy Policy may be amended from time to time to reflect changes in the law, our services, or the way the Website operates.

The most recent version will always be available on this page.

The date of the last update is indicated at the top of the Privacy Policy.

16. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at: